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 Quickly Support Ticket
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Frequently Asked Questions -> General
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where are your servers? What kind of connection do you have?
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We use Three differents webfarms.
Ft. Lauderdale, Florida
Consists of twenty-six Gigabit Ethernet connections to the Internet. Both of our data centers feature redundant UPS, A/C and generator backup systems. And DC2, our newly completed facility, offers all-Dell equipment.
Orlando, Florida
We utilize bandwidth, power and connectivity from the new, ultra-modern Data Center located at 100 W. Lake Lucerne in Orlando.
Our Usa network utilizes high-speed switched Ethernet and we connect with multiple tier-1 upstream providers for redundancy and optimal routing of your traffic
Arezzo, Italy
Aruba Net for local customers.
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where is Located speedydom.com?
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Our Administrative and legal head office is located in Italy.
We have sales/support representatives in Italy, Spain, North and South America.
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My webalizer doesn't work. What's the problem?
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One possible reason can be that you are approaching your disk quota.
Webalizer needs at least 2 MB unused disk space to function properly.
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If I need 2 different packages, Windows and Linux, how much I've to pay for both?
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For 8.95 Usd per month you'll get 2 control panels.
You choose the Operating System
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Do you have 30 days Money-Back Garanted?
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Of course. If you want, we refund 100% of your money on hosting fees.
Domain registration and Setup fees are not renfundables.
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I need very good uptime. How is the uptime?
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In the last years, we've seen well over 99.90% uptime.
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What about your technical support?
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You can contact us 7/365 by support ticket, email, chat, phone and fax.
We do not support design, coding*, or third-party software issues.
*Of course maybe we can help to find coding errors.
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I'll get an antivirus in my server?
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Our AntiVirus scanning service is designed to check your email as it passes through our mail servers BEFORE it is delivered to you.
This means that you can literally keep viruses thousands of miles away from your computer.
This service works for both Outlook and webmail users.
Our system will also keep your mail box from becoming flooded with viruses even if they have been cleaned by your local virus software. If you do not already have anti-virus software then this service is an absolute must! You can also configure AntiSpam and AntiVirus using your Control Panel.
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May I receive support in other languages?
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23/9/2007 - 13:36:9
Yes.
We can give you support in three languages: English, Spanish and Italian.
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INCONDITIONAL 30 DAY MONEY BACK GUARANTED
You buy, you try, and if you don't like it, we refund
100 % of your money.
If - for any reason - you are
dissatisfied with your service you will receive a full
refund if you cancel your account within 30 days of the
activation of your hosting account. |
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